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(419) 893-1001
(800) 544-0059

 

3com phone equipment
 
the nbx group

Tele-Source Industries
1340 Conant Street
Maumee, Ohio 43537
(419) 893-1001 Local
(800) 544-0059 Toll-free

 

Tele-Source Industries Inc.
1340 Conant Street, Maumee, Ohio 43537
The Premiere Provider of Telephones, Parts and Service.
419.893.1001 & 1.800.544.0059

tele-source industries headquarters
Your One-Stop-Shop for all
Business Phone System Repair and On-Site Service.

Business Phone Repair & Business Phone System Service Zones

Business Phone Service, and Business Phone System repair, is done every business day, by our certified crews. From our facility, located in Maumee, Ohio  43537, we provide Business Phone System Repair and Business  Phone System Services  to a wide work zone covering Toledo, Sylvania, Oregon, Rossford, Perrysburg, Monclova, Fremont, Fostoria, Findlay, Sandusky, Bowling Green, Grand Rapids, and Defiance in Ohio.  Our Business phone services cover virtually all of Lucas County, Wood County, Sandusky County, and Fulton County, in Ohio. In addition, we service Business phone systems in Ann Arbor, Monroe, Adrian, Lambertville, Temperance, Blissfield, and all of Monroe, Lenawee, and Washtenaw Counties in Michigan.
Business Phone Systems we service include:

For over 20 years we have provided business phone system repair and have compiled both new and older business phone equipment, their manuals, business phone system spare parts and business phone system cabling. We offer on-site service for many well-respected telephone system brands, including Nortel, Northern Telecom, Meridian, including Option 11 Option 61 Option 81, and Norstar including the MICS, CICS, NEC, Panasonic, and Lucent, NEC, just to name a few.

Servicing Nortel, Comdial, ATT, Avaya, NEC, Panasonic, and many other Business Phone Systems

We also carry business phone system parts for Comdial, Merlin, Partner, Definity, 3Com, Polycom, Toshiba, Plantronics, Bogan, Valcom, and Viking, as well as many voice mail systems, including StarTalk, and  Octel. Our Business Telephone Service Crews are available every business day including Saturday and even on Sunday, if they are on call for a supported client. Our pricing is reasonable and we service over 100 local clients, many of whom will give a referral, if it is requested.

Call us at 419 893 1001, if in the area, or 1 800 544 0059, if outside the area, for excellent business phone system repair, or replacement, and fair pricing. As always,.. We Thank You.
Facility

Our facility is centrally located in Northwestern Ohio.  We are in a new industrial park at the juncture of US 23, US 75 and US 80-90 (Ohio Turnpike).  We are located on over 3 acres of land and our buildings exceed 65,000 sq. ft. of space.  We are situated on a 4 lane highway.  Our daily traffic count exceeds 50,000 cars and access to our facility is through a card entry gate only.  We are able to offer isolated storage in individual locked compartments for specialized or delicate equipment. This allows maximal flexibility to handle customer equipment safely and profitably.  Our computer system is fully networked and can be operated from any one of 20 terminals. Our library of telephony documentation has been compiled over a 20 plus year period and is focused on Business Telephone Systems, paging systems, Voice mail systems, and Internet Telephone Equipment. Our technical service area has two full time bench technicians and a full array of test equipment, for Business Phone equipment, featuring Proctor, Protel, Hewlett Packard, Tel-Tronics, as well as VoIP speed and test equipment used in client Local Area Networks.

Yes, we do install and troubleshoot Internet Voice Networks. If your VoIP Network is giving you problems let us know and we will help you.

Focus and Mission

Our primary focus is Business Phone System Repair, Business Phone System Problem Solving as well as support of our clients, who are spread out over 4 Counties, in two States. Our mission is customer satisfaction in the areas of Site Service Work, On Call Technical Support, Phone Part Availability, and a full range of repair and upgrade services, to Business Phone System Users.

Additional 3COM NBX Services We Offer:

On the National Level, we offer full support services for the 3COM NBX Business Phone System and the 3Com VCX Business Phone System, through remote desktop service appointments. We carry all of the 3Com phones: the 1102 3Com  phones, the 2102 3Com phones, the 3102 3Com phone, The 3103 3Com phones, as well as 3Com Line cards, 3Com Terminal cards, 3Com Chassis, and all of the 3Com repair parts, including 3Com handsets and 3Com base stands. We offer everything from a single handset cord, to full 3Com NBX long-term support agreements. We remanufacture all 3Com NBX equipment in-house and warrant it for a full year… no extra charge.  Call 1 800 544 0059 for quality support…. at affordable pricing.

Customer Care

In that we service customers over a wide geographical area, we are very client cost aware. Most clients want their business phone systems to be repaired in a timely, efficient, and cost effective manner. To meet this need we offer live call answering every business day including Saturday. We never put you in “Voice Mail Jail”, when you call with a problem. We work immediately to help solve your issue. We appreciate your business and appreciate the many clients who have referred us to their friends and business partners.

We have learned to become flexible to the changing needs of the customer, in an evolving telecom industry. Flexibility, allowing our vendors and customers to change over time, keeps our firm consistently pleasing new customers.  Over the last 12 months our customer complaints have been less than 1.4%, and even that does not please us.

Call us at 419 893 1001 or 1800 544 0059, and see what solutions we can create for you.


 
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Tele-Source Industries Inc. 1999 - 2012